What has been reported
Advertised accommodation compared with the structure supplied
Accommodation advertised and booked
- An Emperor Tent.
- Premium boutique accommodation.
- A specific bed configuration.
- A spacious structure represented through product photographs.
- A published list of furnishings and facilities.
- A product carrying a substantial price premium over basic camping.
Accommodation reportedly supplied
- A structure that appeared different from the advertised Emperor Tent.
- Described on site as a “4-rig tent”.
- An accommodation name not seen by the customer during booking.
- A different apparent structure, layout and amount of usable space.
- No reported advance notice that a different structure would be supplied.
Evidence
Anonymised evidence gallery
Every published item carries a factual caption, a source label and a date where known. Personal details are removed, faces are completely cropped or blurred, and booking references, QR codes and payment information are redacted. No item appears below until it has been manually approved through the administrator dashboard.
- Awaiting approval
Redacted booking confirmation
Booking confirmation with personal details, references and payment information removed.
Source: customer submission · Date: to be confirmed
- Awaiting approval
Redacted accommodation selection
The accommodation option as selected during the booking process.
Source: customer submission · Date: to be confirmed
- Awaiting approval
Advertised Emperor Tent photographs
Product photographs shown at the point of booking.
Source: public booking interface · Date: to be confirmed
- Awaiting approval
Advertised list of included facilities
Published furnishings and facilities listed for the booked product.
Source: public booking interface · Date: to be confirmed
- Awaiting approval
Photographs of the structure supplied
The structure provided on arrival, with faces and identifying details removed.
Source: customer submission · Date: to be confirmed
- Awaiting approval
Redacted complaint correspondence
Complaint correspondence with names and contact details removed.
Source: customer submission · Date: to be confirmed
- Awaiting approval
Screenshots of accommodation availability options
Availability indicators displayed for accommodation categories.
Source: public booking interface · Date: to be confirmed